Blue Pineapple Technology Ltd.
Blue Pineapple Technology Ltd.
Blue Pineapple Technology Ltd.
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Summary
- Vacancy: 08
- Age: 22 to 30 years
- Location: Dhaka (Gulshan)
- Salary: Negotiable
- Experience: 1 to 2 years
- Published: 22 May 2025
Requirements
Education
- Graduation/ Post graduation degree in any discipline from any reputed public or private university.
- Graduates with CGPA 3.50 and above will be given preference.
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
IT Enabled Service, BPO/ Data Entry Firm, Call Center
Additional Requirements
- Age 22 to 30 years
- Previous working experience in a customer support role.
- Strong phone & verbal communication skills along with active listening skills.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types.
- Ability to multi task, set priorities and manage time effectively.
Responsibilities & Context
Job Responsibilities:
- Manage large amounts of inbound and outbound international calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions.
- Build sustainable relationships and engage customers by taking the extra mile.
- Willing to work at NIGHT SHIFT (9:30 PM to 6 AM).
Skills & Expertise
Excellent communication skill
Flexibility and Adaptability
Multi tasking ability
prioritising work
Time Management
Compensation & Other Benefits
- Provident fund, Weekly 2 holidays, Insurance, Gratuity, Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
- Weekend – Saturday & Sunday
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Gulshan)