Junior Executive, Customer Support and Transcription

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A I Khan Lab Ltd.

A I Khan Lab Ltd.

 

A I Khan Lab Ltd.

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Experience: At most 1 year
  • Published: 19 May 2025

 

Requirements

Education

  • Bachelor/Honors

Just graduated, or having 1-year work experience

Experience

  • At most 1 year

Additional Requirements

  • Just graduated, or having 1-year work experience

Required critical behavioral competencies

  • Ability to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agencies.
  • Ability to communicate clearly and concisely

Required key skills:

  • Knowledge of medical terminology desired

Responsibilities & Context

Purpose of the Job:

  • Receive & prepare pathology specimens, following approved standards & policies. The ability to retrieve, communicate or otherwise present information in a written, auditory, or visual fashion is essential.

Major Responsibilities:

  • Interview patients to obtain personal and financial information, insuring the accuracy and completeness of that information
  • Collect and process any necessary service payments
  • Greets patients and complete registration process
  • Give him/her proper guidance to collect necessary information and describe properly our policy regarding report delivery and other staffs.
  • In case of the phone calls, talk to the person humbly and remain calm while talking.
  • Inform about delaying in report delivery very softly and describe the reason.
  • If patient/attendant calls to know about the update of the report, keep the person in line, check the actual status, and request the person to be patient and come on the due date and time.
  • If the processing would need more time than usual, inform the person about the possibility of delaying in report delivery and keep note about that.If we need any previous report or history, talk to the respective person softly, explain him/her the reason, request him/her to provide the documents in an early date. If anyone refuse to provide other necessary document, make a note.
  • Maintains files of requisitions & type reports.

Employment Status

Full Time

Job Location

Dhaka

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