Voice Tech Solutions
Voice Tech Solutions
Voice Tech Solutions
Follow
Summary
- Vacancy: 20
- Age: at least 18 years
- Location: Dhaka, Dhaka (Mohakhali)
- Minimum Salary: Tk. 13000 (Monthly)
- Published: 27 May 2025
Requirements
Education
- Bachelor/Honors
Additional Requirements
- Age at least 18 years
- Strong communication skills in both English and Bangla
- Ability to work under pressure, demonstrate ambition, and thrive in a team environment.
- Fluency in English is a strong advantage.
- A positive attitude, excellent interpersonal skills, and a passion for customer care.
Responsibilities & Context
Exciting Opportunity with Pureit Bangladesh!
Join us as a Customer Service Advisor for Pureit Bangladesh Careline and become a part of a dynamic, customer-focused team.
Key Responsibilities:
- Responding promptly and professionally to customer inquiries.
- Managing customer communications through various channels.
- Resolving customer complaints efficiently and providing suitable solutions.
- Explaining Pureit products and services in detail to customers.
- Processing orders, forms, and customer requests.
- Maintaining records of customer interactions, complaints, and resolutions.
- Collaborating with colleagues to enhance customer satisfaction.
- Providing feedback on customer service processes for continuous improvement.
- Leading and guiding a team of junior service representatives when necessary.
- Ensuring customers have a seamless and satisfying experience with Pureit.
Compensation & Other Benefits
- Starting Salary: 13,000 BDT
- Potential increase to 15,000 BDT after 6-9 months of probation (based on performance).
- Higher initial salary may be considered for exceptionally skilled candidates.
- Additional incentives can lead to a monthly income of over 20,000 BDT for consistent performers.
- Festival Bonuses: 2 annually
- Lucrative rewards for achieving periodic targets
- Yearly Salary Review
- Career Growth: Career progression is a must for those who excel in their roles. We are committed to nurturing talent and providing opportunities for professional development.
- Inclusive opportunities for people with special dialect abilities (Local dialect speakers of Chittagong, Khulna, and Sylhet are encouraged to apply).
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka, Dhaka (Mohakhali)