Bongo Holiday is hiring for Customer Service Executive

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Bongo Holiday

Bongo Holiday

 

Bongo Holiday

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Summary

  • Vacancy: 03
  • Age: 18 to 36 years
  • Location: Dhaka (Dhanmondi 32, PanthaPath)
  • Salary: Tk. 16000 – 22000 (Monthly)
  • Experience: 1 to 5 years
  • Published: 28 May 2025

 

Requirements

Education

  • Alim (Madrasah), Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Bachelor of Science (BSc), Bachelor of Arts (BA)

Experience

  • 1 to 5 years
  • The applicants should have experience in the following business area(s):
    Tour Operator
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 36 years

Responsibilities & Context

Job Summary:

We seek a motivated and confident Female Customer Support Executive to join our dynamic team. The ideal candidate must have at least 1 year of customer service experience and excellent communication skills. She will manage inbound and outbound calls, respond to social media inquiries, and ensure exceptional customer support throughout the sales journey.

Key Responsibilities:

  • Make outbound calls to prospective customers and follow up on leads.
  • Handle inbound customer calls and provide clear information on products/services.
  • Manage customer communication through social media platforms (Messenger, WhatsApp, etc.).Maintain detailed records of calls, messages, and customer interactions in CRM systems.
  • Assist in File processing, Client coordination, and post-sale customer follow-up.
  • Collaborate with the sales and marketing team to support ongoing campaigns.
  • Deliver a professional and friendly customer experience at all times.

Compensation & Other Benefits

  • Mobile bill, Tour allowance, Credit card, Performance bonus, Gratuity
  • Salary Review: Half Yearly
  • Festival Bonus: 1

Attractive Incentives

Free Tour Bangladesh & Out of Country

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Dhanmondi 32, PanthaPath)

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