Jamalpur Central Hospital Ltd.
Jamalpur Central Hospital Ltd.
Jamalpur Central Hospital Ltd.
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Summary
- Vacancy: —
- Age: 30 to 35 years
- Location: Jamalpur
- Salary: Tk. 25000 – 30000 (Monthly)
- Experience: 7 to 10 years
- Published: 31 May 2025
Requirements
Education
- Masters
Experience
- 7 to 10 years
- The applicants should have experience in the following business area(s):
Hospital, Diagnostic Centre
Additional Requirements
- Age 30 to 35 years
- Exceptional leadership and managerial skills.
- Excellent communication and interpersonal abilities.
- Strong problem-solving and decision-making capabilities.
- Customer-focused mindset with a passion for delivering exceptional service.
- Proficiency in MS Office and relevant customer service software.
Responsibilities & Context
- Supervise and lead the hospital admissions and front desk operations, Report Delivery, Billing, Discount, Call Center, ensuring smooth functioning and exceptional service delivery.
- Oversee floor supervisors/Executives ensuring adherence to protocols and efficient handling of day-to-day activities.
- Manage and enhance floor customer care services, ensuring a positive experience for both in-patient (IPD) and out-patient (OPD) visitors.
- Collect feedback from patients and their attendants to address concerns, suggestions, and requirements promptly.
- Develop and implement strategies to improve customer care experiences and satisfaction levels.
- Train, mentor, and motivate staff to deliver high-quality customer service.
- Collaborate with other departments to streamline processes and resolve customer care-related issues effectively.
Skills & Expertise
Hospital
Compensation & Other Benefits
As Per Company policy
Workplace
Work at office
Employment Status
Full Time
Job Location
Jamalpur