Rupayan Group
Rupayan Group
Rupayan Group
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Summary
- Vacancy: —
- Location: Dhaka
- Salary: Negotiable
- Experience: At least 15 years
- Published: 11 May 2025
Requirements
Education
- Bachelor of Business Administration (BBA) in Marketing, Bachelor of Science (BSc) in Civil Engineering
Experience
- At least 15 years
- The applicants should have experience in the following business area(s):
Real Estate, Group of Companies, Developer
Responsibilities & Context
- Oversee the customer service function to promptly resolve queries, complaints, and post-sales support.
- Create strategies to improve the customer experience during critical phases like project handover.
- Continuously evaluate and refine operational processes to enhance efficiency and deliver exceptional client satisfaction.
- Foster strong, trust-based relationships with customers, partners, and other stakeholders to support business growth.
- Ensure a seamless and superior customer experience throughout the sales journey and beyond.
- Address customer feedback promptly, resolve issues effectively, and oversee initiatives to enhance client satisfaction and loyalty.
- Organize customer-focused programs, events, and other initiatives that strengthen relationships and promote long-term partnerships.
- Monitor project timelines and ensure they meet quality standards and regulatory compliance.
- Coordinate with internal teams, including Engineering, Architecture, legal & compliance, to maintain accurate documentation and uphold operational efficiency.
Skills & Expertise
crisis management
Customer Relation
Customer Service
Excellent communication skill
Leadership and teamwork
Sales & Marketing
Compensation & Other Benefits
- T/A, Mobile bill, Performance bonus
- Lunch Facilities: Partially Subsidize
- Salary Review: Half Yearly
- Festival Bonus: 2
As per company policy.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Male
Job Location
Dhaka