Shanta Life Insurance PLC
Shanta Life Insurance PLC
Shanta Life Insurance PLC
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Summary
- Vacancy: 2
- Age: 25 to 40 years
- Location: Dhaka (Tejgaon)
- Salary: Negotiable
- Experience: 2 to 5 years
- Published: 7 May 2025
Requirements
Education
- Bachelor of Science (BSc)
Experience
- 2 to 5 years
- The applicants should have experience in the following business area(s):
Insurance, Hospital, Pharmaceutical/Medicine Companies
Additional Requirements
- Age 25 to 40 years
Responsibilities & Context
Job Summary : Manages the claims process and collaborates with hospitals to ensure seamless service delivery, with a focus on customer satisfaction and cashless services. Supports strategic decision-making in claims resolutions.
Key Roles and Responsibilities :
Claims Management :
- Ensuring the seamless handling of claims and maintaining accurate data records.
- Processing claims efficiently to meet deadlines and uphold fairness.
- Verification of suspected claims both of physically & over telephone.
- Implementing proactive measures to mitigate fraudulent activities and protect organizational resources.
- Resolving customer concerns promptly to foster trust and positive experiences.
- Preparing detailed reports to track claims performance and support decision-making.
Hospital Management:
- Expanding the hospital network by identifying and adding suitable partners.
- Facilitating seamless cashless transactions for patients to enhance convenience.
- Building long-term, collaborative relationships with healthcare providers.
- Securing favorable terms through effective contract negotiations with hospital partners.
- Ensuring hospitals maintain high standards in patient care and operational performance.
- Collecting insights to understand patient experiences and drive service improvements.
- Tracking compliance with SLAs to ensure commitments are consistently met.
Skills & Expertise
Customer Relationship Management
Excellent communication skill
Health/ Medical
Negotiation Skills
Problem solving and decision making
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Tejgaon)