Automas Technologies
Automas Technologies
Automas Technologies
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Summary
- Vacancy: 3
- Age: 20 to 40 years
- Location: Dhaka, Dhaka (Mohammadpur)
- Salary: Tk. 12000 – 15000 (Monthly)
- Experience: 1 to 2 years
- Published: 20 May 2025
Requirements
Education
- Bachelor in Engineering (BEngg), Diploma in Engineering, Bachelor of Science (BSc)
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
Telecommunication, IT Enabled Service, Computer Hardware/Network Companies, Technical Infrastructure - Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 40 years
- Basic knowledge of networking, IP Telephony, and VoIP systems.
- Familiarity with routers, switches, and networking equipment.
- Strong problem-solving skills and the ability to manage technical challenges effectively.
- Excellent communication skills with a customer-focused approach.
Responsibilities & Context
Job Summary:
We are seeking dedicated and technically skilled individuals to join our team as Technical Support Engineers for IPTSP (IP Telephony Service Provider). The ideal candidates should have a strong understanding of networking, VoIP, and telecommunication systems. This role requires problem-solvers who can handle network troubleshooting, system maintenance, and provide exceptional client support.
Key Responsibilities:
- Provide support for IPTSP-related issues, including troubleshooting and resolving technical problems.
- Install, configure, and maintain IP Telephony systems.
- Monitor and manage network infrastructure, including routers, switches, and wireless access points.
- Work closely with the technical team to ensure the smooth operation of IPTSP services.
- Address customer inquiries and deliver effective solutions to enhance client satisfaction.
- Document technical issues and maintain records of resolutions.
Skills & Expertise
Computer skill
Customer Handling
Customer Support
Good communication skills
IP Telephone and IPPBX Marketing
IPPBX Marketing
Issabel
IT Support Service
MS Word/ Excel/ PowerPoint/ OneNote
Telecommunication Service
Compensation & Other Benefits
- T/A, Mobile bill, Performance bonus, Tour allowance
- Salary Review: Yearly
- Festival Bonus: 2
- Opportunity to work in a fast-growing technology sector.
- Professional development and continuous learning opportunities.
- Friendly and collaborative work environment.
- Yearly performance bonuses based on individual and team achievements.
- Opportunity to work with the latest technologies in IP Telephony.
- Career advancement opportunities within the company.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka, Dhaka (Mohammadpur)