CHICKNES PAY & POULTRY OPC LIMITED.
CHICKNES PAY & POULTRY OPC LIMITED.
CHICKNES PAY & POULTRY OPC LIMITED.
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Summary
- Vacancy: 20
- Age: 18 to 35 years
- Location: Dhaka
- Salary: Tk. 15000 – 25000 (Monthly)
- Experience: 1 to 2 years
- Published: 5 May 2025
Requirements
Education
- Bachelor of Business Administration (BBA)
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s):
Poultry
Additional Requirements
- Age 18 to 35 years
- 1 – 2 years in customer service.
- Strong verbal and written communication skills in both Bengali and English.
- Excellent customer handling and problem-solving abilities.
- Proficiency in MS Word, MS Excel, CRM software, and email communication.
- Experience using online chat, call center software, and social media platforms.
- Ability to work efficiently under pressure.
- Strong teamwork and interpersonal skills.
- A commitment to delivering exceptional customer service.
- The applicant must have a laptop and an Android phone.
Responsibilities & Context
Job Type: Full-Time (Shift-based, including night shifts when required).
Responsibilities:
Customer Support & Service:
- Provide appropriate assistance to customers based on their needs.
- Identify issues, provide information, and escalate when necessary.
- Respond to customer inquiries via phone calls and online chat promptly and efficiently.
- Process customer orders, forms, and other relevant data.
Follow-Up & Communication:
- Ensure appropriate follow-up on customer calls and messages.
- Maintain professional communication via email, phone, and other channels.
- Build relationships with potential new customers and assist in lead generation.
Data Entry & Reporting:
- Accurately store customer information in the database.
- Prepare and submit daily, weekly, and monthly reports to senior management.
Service Improvement & Teamwork:
- Collaborate effectively with team members to enhance service quality.
- Continuously work on service improvement to ensure customer satisfaction.
- Build long-term relationships with customers and maintain a positive brand image.
Compensation & Other Benefits
- Weekly holiday.
- Festival bonuses.
Workplace
Work at office
Employment Status
Full Time
Gender
Only Female
Job Location
Dhaka