Customer Support Executive

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Tech Castell Ltd.

Tech Castell Ltd.

 

Tech Castell Ltd.

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Summary

  • Vacancy: 20
  • Age: 20 to 40 years
  • Location: Dhaka (Basundhara RA)
  • Salary: Tk. 15000 – 30000 (Monthly)
  • Experience: 1 to 2 years
  • Published: 24 May 2025

 

Requirements

Education

  • Bachelor of Business Administration (BBA) in Marketing, A Level in International Business, Diploma in Business Studies

Experience

  • 1 to 2 years
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 20 to 40 years
  • Must have excellent English Communication Skills
  • Candidates have to make outbound calls to the USA/Canada.
  • Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
  • Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
  • Excellent English Communication Skills Over the Phone
  • Basic Computer knowledge
  • English Medium Background will get priority
  • Must have great English Communication Skills
  • Only North American/Neutral Accents Accepted

Responsibilities & Context

We are hiring Customer Support Executives for North American Projects.

Skills & Expertise

Call Center

Call centre training

Cold Calling

Contact Center

Customer Support/ Client Service

International Call Center

Night Shift

sales and marketing

Telemarketing and sales

telesales

Compensation & Other Benefits

  • Weekly 2 holidays, Performance bonus, Over time allowance
  • Salary Review: Half Yearly
  • Festival Bonus: 2
  • Free Tea& Coffee
  • Attendance Bonus
  • Transportation Allowance (After three months of employment)
  • Sales Bonus
  • Training Provided
  • Training Certificates are provided to the selected candidates
  • Working with teams across the US and Canada

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Basundhara RA)

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