EdVerse Global is hiring for Call Centre Representative

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EdVerse Global

EdVerse Global

 

EdVerse Global

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Summary

  • Vacancy: 1
  • Age: 18 to 30 years
  • Location: Dhaka
  • Salary: Tk. 20000 – 25000 (Monthly)
  • Experience: At least 1 year
  • Published: 1 Jun 2025

 

Requirements

Education

  • Bachelor/Honors

Experience

  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Group of Companies
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 30 years

Responsibilities & Context

  • Manage large amounts of lead calls in a timely manner.
  • Follow up the calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Make sure the CRM records are properly maintained.
  • Seize opportunities to upsell products when they arise.
  • Make sure the office visit and fix an appointment with the counsellors.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

Compensation & Other Benefits

  • Mobile bill, Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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