A reputed Private Commercial Bank

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Summary

Education

Master’s degree in Banking, Business Administration, Economics, HRM, or a related discipline from a reputed university with no third division in academic records.
Completion of AIBB will be considered an added advantage.

Experience

Additional Requirements

Experience Requirements:
For JO–SO Level: Minimum 1 to 3 years of experience in a bank or training institution, preferably in learning and development.
For PO–SPO Level: Minimum 4 to 6 years of experience, including proven involvement in training delivery, coordination, or content development
Candidates having experience with digital learning platforms (LMS) and training MIS will be considered an added advantage.
Knowledge, Competencies and Skills:
Very good skill in MS Office.
Good communication skill in Bangla & English
Familiarity with Bangladesh Bank guidelines, AML/CFT training standards, and e-learning systems is desirable.
Certification in Training of Trainers (ToT) or Instructional Design will be preferred.

Job Grade: Junior Officer to Senior Principal Officer

Key Job Responsibilities:

Assist in designing, developing, and updating training modules on general banking, Credit, Risk Management, Foreign Trade, regulatory compliance, AML/CFT, customer service, soft skills, and digital banking tools.
Facilitate training sessions and workshops, both in physical and virtual formats, under the supervision of the Training Academy leadership.
Coordinate training logistics including scheduling, communication with departments, participant nomination, attendance, and feedback collection.
Support the implementation and management of the bank’s e-Learning Management System (LMS), including content uploading, user management, and reporting.
Contribute to the development and maintenance of the e-Library, ensuring access to up-to-date digital learning resources for bank staff.
Maintain accurate training records, track learning progress, and prepare MIS and reports for internal and regulatory purposes.
Liaise with internal departments and external training partners (e.g., BIBM, IBB) for training collaboration and resource sharing.
Assist in conducting Training Needs Assessments (TNA) and employee skill-gap analyses to align learning interventions with business requirements.
Support post-training evaluations and learning impact assessments to ensure continuous improvement in training quality.
Promote a culture of learning and encourage staff participation in self-paced and blended learning opportunities.

Good Communication Skill (Bangla and English)

MS Word/ Excel/ PowerPoint/ OneNote

Work at office

Full Time

Dhaka