Rancon Trucks & Buses Limited is hiring for Customer Relationship Executive (CRE-SR/EXE)

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Rancon Trucks & Buses Limited

Rancon Trucks & Buses Limited

 

Rancon Trucks & Buses Limited

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Summary

  • Vacancy: —
  • Location: Dhaka
  • Salary: Negotiable
  • Experience: 2 to 3 years
  • Published: 28 May 2025

 

Requirements

Education

  • Bachelor/Honors
  • Graduation in any discipline from reputed university securing CGPA 2.5 and above in all academic stages.

Experience

  • 2 to 3 years
  • The applicants should have experience in the following business area(s):
    Automobile

Additional Requirements

  • Skills appreciated: Customer service skills, Effective communication skills, Motivation for Sales, Presentation Skills, Power point & Excel skills.

Qualifications & other expectations:

  • Self-starter and self-motivated.
  • Minimum 2-3 years’ experience is must in the relevant field.

Responsibilities & Context

About Us: RANCON Trucks & Buses Limited is under the umbrella of RANCON Holdings. We are sole distributor of world-renowned Mitsubishi Fuso Truck and Bus Corporation (MFTBC). FUSO Trucks is a Daimler Brand, which offers a wide array of light, medium and heavy-duty trucks, Buses accompanied by a comprehensive range of value-added services with reliable after sales service. We are looking for following position offering competitive compensation packages with opportunity for career growth.

Job Responsibilities:

  • Sales visit report accumulation.
  • Data collection & updating sales pipeline report.
  • Sales file preparation & collect approvals.
  • Tender file preparation.
  • Customer database management.
  • Manage a portfolio of customers and serve as their key point of contact.
  • Build and maintain strong, long-lasting customer relationships.
  • Understand customer needs and provide appropriate solutions and recommendations.
  • Handle customer inquiries, complaints and escalations in a timely and professional manner.
  • Collaborate with cross-functional teams to ensure customer success.
  • Identify opportunities to enhance the customer experience and drive customer loyalty.
  • Prepare regular reports (Monthly/Quarterly/Yearly) and maintain accurate customer records.
  • Maintaining all kinds of data for management report including target vs achievement report each month.
  • Able to maintain & follow compliance strictly at work process.

Skills & Expertise

Customer Service

Effective communication skills

Knowledge of excel

Motivation for Sales

Power Point

Presentation skill

Compensation & Other Benefits

  • Festival Bonus, EL, Contributory Provident Fund, Gratuity, subsidize lunch, Insurance, Profit share and all other benefits as per company policy.

Employment Status

Full Time

Job Location

Dhaka

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