Relationship Officer / Manager – Privilege Banking Centre

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A reputed private commercial bank

A reputed private commercial bank

 

A reputed private commercial bank

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Summary

  • Vacancy: —
  • Location: Anywhere in Bangladesh
  • Experience: At least 2 years
  • Published: 18 May 2025

 

Requirements

Education

  • Bachelor/Honors

Bachelor degree from any UGC-approved university, no 3rd division is allowed.

Experience

  • At least 2 years
  • The applicants should have experience in the following business area(s):
    Banks

Additional Requirements

  • Sharp communicator with client-centric approach
  • Strong portfolio ownership and growth mindset
  • Efficient, reliable in service delivery
  • Collaborative and dependable team player
  • Laser-focused on targets and results
  • Skilled in strategic cross-selling
  • Trusted financial advisor to clients

Responsibilities & Context

  • Business Target Achievement: Meet individual targets by onboarding new Privilege clients, growing deposit portfolios, acquiring fresh deposits, and cross-selling credit cards.
  • Portfolio Management: Manage a personal portfolio of Privilege clients, focusing on relationship building and portfolio growth.
  • Client Servicing: Act as a one-stop service provider, ensuring seamless end-to-end communication and delivery of Privilege value propositions.
  • Operational Excellence: Maintain high service standards through strict adherence to due diligence and operational protocols.
  • Complaint Resolution: Handle client complaints efficiently, ensuring timely and satisfactory resolutions.
  • Market Awareness: Stay informed about the bank’s products and monitor competitors’ offerings to maintain strategic insight.
  • Reporting & MIS: Prepare and submit reports/MIS as required by the Centre Manager.
  • Managerial Support: Assist the Centre Manager with operational and administrative tasks as needed.
  • Compliance & Audit: Ensure full compliance with bank policies and regulatory requirements; respond to audit observations appropriately.
  • Issue Escalation: Immediately report any compliance-related concerns to the appropriate authority/channel.
  • Team Collaboration: Uphold a positive and collaborative attitude, contributing to the overall performance of the Privilege Centre.

Workplace

Work at office

Employment Status

Full Time

Job Location

Anywhere in Bangladesh

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